At Balijew, we strive to make your shopping experience seamless and hassle-free. Below, you’ll find all the details about our shipping and returns policies.
Shipping Information
UK Orders:
- Delivery Time: 3 working days.
- Shipping Cost: FREE on all orders.
International Orders:
- Delivery Time: 10 working days.
- Shipping Cost: £10 flat fee.
We use reliable shipping partners to ensure your order arrives safely and on time. Once your order is dispatched, you’ll receive a tracking number to monitor its progress.
Returns Policy
We want you to love your Balijew purchase as much as we do. If for any reason you’re not satisfied, here’s how our returns process works:
1. Damaged or Faulty Items:
- If your item arrives damaged or faulty, please inform us within 72 hours of delivery.
- Contact us via WhatsApp at +44 7454 240920 and provide photos of the item and packaging.
- We’ll arrange a replacement or refund at no extra cost to you.
2. Returns for Other Reasons:
- If you’d like to return an item for any other reason, please inform us within 14 days of delivery.
- Contact us via WhatsApp at +44 7454 240920 to initiate the return process.
- Items must be returned in their original packaging and in as-new condition.
Return Address:
AWDS
S9 1XT
United Kingdom
Refunds:
- Once we receive the returned item, we’ll initiate a refund to your original payment method.
- Refunds typically reflect within 10 working days, depending on your bank.
- The return shipping fees will be added to your refund amount.
Need Help?
If you have any questions about shipping or returns, feel free to reach out to us on WhatsApp at +44 7454 240920. We’re here to help!